1.What payment methods do you accept?
We do accept
2.Can I register Stormerhost without placing an order?
Yes. Click on the CLIENTS button in the navigation. Click “Account” on Client-Area navigation menu then select register.
3.Will I have unlimited access to update and make changes to my pages?
You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.
4.How long does it take to set up a new account?
New accounts are guaranteed to be set up within 30 minutes from the time we receive payment for your order. Once an account is set up an activation notice will be sent to you via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away.
5.Can you host domain names other than .com .net .org .biz .info and .us?
Stormerhost can host any domain name. However, we only offer a limited assortment of domains that can be registered or transferred to us. For a list of these domains Click Here.
6.Can I have additional domain names point to my hosting account?
You will have the option to point multiple domains at the same directory (e.g. domain.com and domain.net point to the same place), or to separate directories (e.g. domain1.com to /domain1directory/, domain2.com to /domain2directory/).
7.Do you require “Advertising” on my website?
No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in your website. As long as you stay within our Policy and Guidelines, you can display anything you like.
8.Do you offer Windows based hosting?
Yes we do. Please check windows shared hosting packages here.
9.I don’t have a website yet, why should I register a domain now?
Domain names are going at the rate of more than 300,000 a month. Registering your domain name now ensures your ownership of the domain name that may not otherwise be available when you want it. Once registered, that domain name is yours (provided that the registration and renewal fees are paid each year). You can hold onto it, use it, sell it or lease it. So register that amazing domain now before someone else grabs it.
10.What if I misspelled my domain name?
Be VERY careful when registering your domain name. Once you purchase your domain, the order is non-refundable.
11.Do you offer a money-back guarantee?
We offer a Unconditional 16-day 100% Money Back Guarantee (excludes domain registration fees)! At Stormerhost, we have no reason to try to lock you in. We have enough confidence in our products and services to know you will enjoy doing business with us. If are not fully satisfied with our hosting services, contact us within 16 days of activation and we will give a 100% refund. (excludes domain registration fees).
12.Terms, Conditions and Acceptable Use Policy
Click Here to read our terms and conditions. All clients who place orders or request services from StormerHost automatically agree or accept our terms of service.